Frequently asked questions

Loyaltee is a digital loyalty platform built for small businesses. It lets you reward customers with points or stamps using just their phone number — no app download required.

No. Loyaltee works as a progressive web app (PWA), so customers access their loyalty portal through any mobile browser. No app store visit needed.

Customers scan a QR code at your counter and enter their phone number. That's it — no cards, no apps, no friction.

Loyaltee has a free Starter plan that lets you try the platform with up to 50 customers. Paid plans start at R299/month for growing businesses.

Yes. Your customer portal can feature your logo, brand colours, and business name, giving customers a branded experience that feels like yours.

No. You just need a phone, tablet, or computer with a browser. We provide a printable QR code for your counter.

You set the rules — for example, earn 1 point per visit and redeem 10 points for a free coffee. Loyaltee handles the tracking and redemption automatically.

Yes. The Growth and Pro plans support multiple locations under one account, so customers can earn and redeem across all your branches.

Yes. We store only phone numbers and visit data. All data is encrypted and we never share your customer information with third parties.

Sign up for a free account, set up your business profile and reward rules, print your QR code, and you're ready to go. The whole process takes under 10 minutes.